Privacy Policy

This website ("website") is operated by Powertech Industrial. Please see our Terms and Conditions.

Security

Personal information provided on the website and online credit card transactions are transmitted through a secure server. We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access.

Privacy

To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.
We have posted this privacy policy in order to explain our information collection practices and the choices you have about the way information is collected and used.

As we continue to develop our website and take advantage of advances in technology to improve the services we offer, this privacy policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

What information we collect

Generally, you may browse the website without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access all parts of this website or participate in all of its features.

The type of information we may collect includes your name, postal address, job title, email address and phone number so that we can contact you if we need to. When you enter a competition or promotional feature, we may also ask for your name, postal address, email address and phone number so we can run the competition and contact the winners.

From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.

When you visit this website, our web server automatically collects anonymous information such as log data and IP addresses, and may collect general information concerning your location. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.

How we use collected information

We may use the information you provide:

  • to process your order or manage your account (if this applies);
  • to contact you to ask for your views on our services;
  • to tell you about important changes or developments to our site or services;
  • to provide a more personalised online experience;
  • to provide tailored communications;
  • to help us to keep accurate records;
  • to keep you informed about the products and services that we offer
  • for market research purposes, to publish details of trends (for example, to show that an increasing number of people are looking at our website from a mobile device, or that there might be a tendency for people to visit the website early in the day, before returning later to complete their order) and to help us improve the content of our website to make it more useful. (We will remove any details that could identify you from the information we use for this purpose.)

We only keep your information for a limited period so that we can respond to your query, provide you with the information you need or send you updates on our products and services for as long as you tell us you are happy for us to do so. However, by law, we need to keep some records for a longer period of time.

Cookies

A "cookie" is a small data file stored by your Web browser on your computer or mobile device [hard drive]. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database. A "web beacon" or "pixel tag" or "clear gif" is typically a one-pixel image, used to pass information from your computer or mobile device to a website.

We use cookies and web beacons to keep track of what you have in your shopping cart and to remember you when you return to the website as well as to identify the pages you click on during your visit to our site and the name of the website you visited immediately before clicking to the Powertech Industrial website. We use this information to improve our site design, product assortments, customer service, and special promotions. You can, of course, disable cookies and web beacons on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our website will not operate correctly if you disable cookies. We may also use web beacons, and other technologies, to help track whether our communications are reaching you, to measure their effectiveness, or to collect certain non-personal information about your computer, device, or browser in order to allow us to better design future communications to you.

We may contract with third parties who may use cookies and web beacons and collect information on our behalf or provide services such as credit card processing, shipping, promotional services, or data management. We call them our Customer Care Partners. These third parties are prohibited by our contract with them from sharing that information with anyone other than us or our other Customer Care Partners.

Online Account Registration

To make online shopping faster and easier, you may register on the Powertech Industrial website. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.

If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.

Emails

You will receive promotional emails from us only if you have asked to receive them. If you do not want to receive email from Powertech Industrial or its affiliates you can click on the "Unsubscribe" link at the bottom of any email communication sent by us. Please allow us 3 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.

Acceptance

By using this website, you accept the policies set forth in this Privacy Policy.

Changes to our privacy policy

We regularly review our privacy policy and if we make any changes to it we will post those changes on this page so that you are always aware of what information we collect and how we use it. This policy was last updated in  October 2015. If you have any questions or comments about our privacy policy, please contact us using the details at the bottom of this page.